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Our Terms and Conditions, explained for you

When you open an account with y200 slot, you agree to the terms that keep your account safe and your payments clear.

Account security rulesPayment and withdrawal termsYour account rights and limits
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y200 slot Our Terms and Conditions, explained for you
WHEN YOU NEED US

How to reach us about these terms

Live Chat Open your account and tap Support in the lobby.
Email Support Send your question to [email protected] with your account email.
Account Dashboard Log in to your account on desktop or the mobile app.
HOW WE PROTECT YOU

Data, security and your account rights

Identity verification

Before you withdraw, we verify your name, date of birth and phone number using the same details you provided at signup. This protects your account from fraud. Verification usually completes within 2 hours on weekdays in Medan and across Indonesia.

Payment security

Your DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end. We do not store your payment credentials; each deposit and withdrawal is processed through the official partner networks with their own fraud checks.

Account closure

You can request account closure at any time through the Account Settings menu. We will close it within 24 hours and return any balance to your registered payment method. Closed accounts cannot be reopened.

Data retention

We keep your account record, transaction history and identity details for 24 months after your last login, as required by local payment regulations. You can request a full copy of your data by emailing [email protected].

Dispute resolution

If you believe a transaction was made without your permission, contact support within 30 days with your account email and transaction ID. We investigate within five business days and respond with findings.

Policy updates

We notify you of material changes to these Terms and Conditions by email 14 days before they take effect. Continuing to use your account after that date means you accept the updated terms.

Questions about your account and these terms

No. Our terms prohibit duplicate accounts. If we detect multiple accounts registered to the same person, phone number or payment method, all accounts will be closed and balances forfeited. We use automated checks to identify this when you sign up or deposit.

Deposits to y200 slot via DANA, OVO, GoPay or QRIS are final and non-reversible. Your payment partner processes the transfer. If you deposited to the wrong account or sent an incorrect amount, contact our support team with your transaction ID within 48 hours—we will investigate but cannot guarantee a refund.

We process withdrawal requests within four hours on weekdays. DANA, OVO, GoPay and QRIS typically return your funds to your registered wallet in under five minutes after we send them. Weekend and public holiday processing may take up to 24 hours.

We reserve the right to suspend your account immediately if we detect fraud, multiple accounts, automation tool use, or breach of payment terms. We will email you within 24 hours with the reason. Account closure for policy breach is permanent; balances may be forfeited depending on the violation.

Your deposit and withdrawal limits depend on your account age and verification status. First-time depositors via DANA, OVO, GoPay or QRIS can deposit up to 5,000,000 IDR per day. Fully verified accounts can request higher limits by contacting support.

These Terms and Conditions cover account creation, payments, withdrawals and your rights as an account holder. Each game (Aviator, Royal Fishing, Ganesha Fortune, live tables) has its own rules displayed in the lobby when you open it or before you place a bet.

Our primary Terms and Conditions are in English. We provide a plain-language summary in Indonesian for account holders. Email [email protected] to request the summary, or open your account dashboard and tap the Terms link to see both versions side by side.

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